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Section A.1 Help and Support

There is a help and documentation area built into the Instructors Page on Runestone Academy. That may be where you found this Instructors Guide. This is a good place to start. If you can't find the answer to your question here or in one of the videos then that is a bug that needs to be fixed.

The implementation of Runestone is “opinionated” that is, it is informed by my own expereiences and preferences as a teacher, as well as the experiences and preferences of some core contributors. It is difficult for a system like this to be all things to all people without imploding on itself under the weight of a thousand different configuration options that make many things possible, but almost nothing good, and nobody happy. It may not work the way you think it should but over the years it has proven do be able to do most of what people really want. So maybe give it a chance.

There are a few ways to get help besides this guide.

  1. There are various Google Groups with more or less activity for many of the books. Asking in one of those groups is great. Searching the group to see if someone has already asked the question is also good.

  2. Join our slack channel. There is almost always someone live and available on the slack. So if you have something truly urgent that might be a good option.

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